RushHive – From Zero to Mobile App for Your Business in Minutes

Biz Report

No one ever likes to make the call to customer support – sometimes, it can even be a nightmare. Whether you’re the customer on a, what seems to be a forever hold or a business with hundreds or even thousands of customers calling in at once, it can be stressful for both parties.

Luckily, a company called RushHive provides a mutual digital meeting ground where customers and businesses can effectively communicate.

RushHive means that when a person “connects” with your organization or business, they will see a page on their device that contains your logo, contact information, links to their previous communications with you and a list of templates that you’ve made available for them to use.

And just so you know, setting up an online account couldn’t be easier. Here’s what you do:

  • Establish an account
  • Put together options for your users
  • Allow connections
  • You’re all set!

And RushHive is designed for a mobile presence. For businesses, here’s what to expect:

  • Make website forms more mobile-friendly by availability in an app
  • Allow customers to engage your business without the need to call
  • Use as a help desk for your business
  • Create a private communication system between you and customers or staff
  • Keep your customers informed using push notifications and real-time chat
  • Use as a part of a marketing strategy to reach customer mobile devices

Essentially, RushHive’s goal is to make things more efficient for everyone. Their system is adaptable for any business that seeks to create communication with clients and customers.

Let’s give an example on a customer’s end of things. You’re heading out of town and need to board your dog for the weekend. It’s a time-sensitive task to call the boarders and relay all necessary instructions and can result in important information getting lost in translation.

What RushHive does is lets you fill out a quick form with all the required information the business needs and can send it off.

Once the form is received, they acknowledge receipt and you’ll immediately receive a notification.

If you have any questions or comments about your request, you can chat with the business directly through the app. You can continue your day while they take care of your online request.

The app is available in the App Store and Google Play and you can also learn more about RushHive by visiting rushhive.com.

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